Managed IT Support Services Memphis TN

Managed IT services companies are responsible for the safety, security and reliability of your information. They typically work on a fixed fee basis to keep things running smoothly. This changes incentive from “finding problems” (and getting paid) into preventing them! The business model also evens out revenue stream between client and MSP. This fixes budgeting problem as well resulting in no ugly surprises when it comes time pay up.

If you can relate to 3 or more of these statements, your company will likely benefit from a Managed IT Support company:

• You realize that IT is an integral part of your business that can no longer be handled by a non-professional who isn’t 100% focused on these issues.
• You understand that IT is no longer an optional expense, but, an operational expense similar to your building’s utilities.
• You want an IT firm that thinks about what’s best for the business their clients operate.
• You just want it all to work so you can focus on provoding the best service possible for your own clients.
• You do not want to be in the IT business.
• You realize the hourly cost of downtime and business interruption is so much more than a technician’s hourly rate.
• You are done with finding, hiring, and managing IT staff.
• You realize that a break/fix IT support company is not incentivized to fix your problems.
• You put up with IT support issues because you do not want the trouble of changing to another support provider.

There is no catch. Over the years we have determined what level of network health is achievable on any given network and we know how many hours of support are needed by a network of that complexity, when it’s properly managed.

We can use those ratios to predict how much support you’re likely to need once we onboard and stabilize the network.

In the beginning, we will lose money because we are taking care of neglected items and pent-up IT demand. Eventually, we will hammer out the kinks, optimize your network and move into the next phase which is maintaining and planning for the future.

We provide IT services to businesses all over the US. With that said, our IT services company is based in Arkansas.

We work with businesses of all sizes but here are a few specifics:

• The maximum size depends on your company’s business model, number of locations, strategic initiatives, growth plans, etc.
• For companies under 200 end users, a managed IT services company can be the total IT department (CIO, CTO, help desk and the like) or just act as a supplement to in-house IT staff.
• For companies with more than 200 end users, we usually see businesses hire an in-house technology technician, but still keep the IT Planning, Network Monitoring, and Windows Patch Management outsourced.
• Managed Service Providers (MSPs) don’t get sick, take vacations, or require benefits. MSPs also generally cost less than a full time employee.